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Troubleshooting notification

Occasionally you may encounter problems when using VCS notification. This section cites the most common problems and the recommended actions. Bold text provides a description of the problem.

Notifier is configured but traps are not seen on SNMP console.

Recommended Action: Verify the version of SNMP traps supported by the console: VCS notifier sends SNMP v2.0 traps. If you are using HP OpenView Network Node Manager as the SNMP, verify events for VCS are configured using xnmevents. You may also try restarting the OpenView daemon (ovw) if, after merging VCS events in vcs_trapd, the events are not listed in the OpenView Network Node Manager Event configuration.

By default, notifier assumes the community string is public. If your SNMP console was configured with a different community, reconfigure it according to the notifier configuration. See the Veritas Cluster Server Bundled Agents Reference Guide for more information on NotifierMngr.