Resetting private domain user passwords

After you create user accounts within a private domain, you can change the passwords for those user accounts.

Note:

If you change passwords for the admin user (Settings > User Management) or change passwords for specific users in the Oracle database, you must also run the er_password.pl script. This script updates the user password in the Oracle database, Cognos, Enterprise Reporter, and the processes that extract, transform, and load data. If you do not run this script, users might encounter errors when they run reports or access data.

To reset a private domain user's password

  1. In the Console, click Settings > User Management.

  2. In the Users table, select (check) the checkbox for the user account that you want to reset the password for.

  3. In the More drop-down list, click Reset Password.

  4. In the Reset Password dialog box, enter the required information and click OK.

    See Reset Password options.

    A message dialog box states that the password has been reset successfully. The user can log in with the new password.

More Information

Managing admin and database passwords