Configuring application monitoring for SAP

Perform the following steps to configure monitoring for SAP on a virtual machine. After you finish configuring application monitoring, you can view the status of the configured SAP application and component dependency for the configured application.

Note:

You can configure monitoring for only one application in a single wizard workflow.

To configure application monitoring for SAP

  1. Launch the vSphere Client and connect to the vCenter Server that manages the virtual machine.

  2. From the vSphere Client's Inventory view in the left pane, select the virtual machine where you want to configure application monitoring for SAP and then in the right pane, select the ApplicationHA tab.

  3. Skip this step if you have already configured the single sign-on during the guest installation.

    On theApplicationHA tab, specify the credentials of a user account that has administrative privileges on the virtual machine and then click Configure.

    The ApplicationHA Console sets up a permanent authentication for the user account. After the authentication is successful, the ApplicationHA tab refreshes and displays the application health view.

  4. Click Configure Application Monitoring to launch the Symantec ApplicationHA Configuration Wizard.

  5. Review the information on the Welcome panel and then click Next.

  6. On the Application Selection page, click SAP in the Supported Applications list and then click Next.

  7. On the SAP Instance Selection panel, select the SAP Instance you want to configure, enter the value of the SAPAdminPassword attribute, and then click Configure.

    Note:

    Ensure that you enter a valid password. The wizard accepts incorrect or invalid passwords, but does not start the application

    The wizard performs the application monitoring configuration tasks. The wizard creates the required resources and enables the application heartbeat that communicates with VMware HA. The panel displays the status of each task.

  8. After all the tasks are complete, click Next.

    If the configuration tasks fail, click View Logs to check the details of the failure. Rectify the cause of the failure and run the wizard again to configure the application monitoring.

  9. On the Finish panel, click Finish to complete the application monitoring configuration.

  10. To view the status of the configured application, in the inventory view of the vSphere Client, click the appropriate virtual machine, and then click the ApplicationHA tab.

    In the ApplicationHA view, the Status field displays the status of the configured SAP application. The following states are displayed:

    online

    Indicates that the configured SAP instances are running on the virtual machine.

    offline

    Indicates that the configured SAP instances are not running on the virtual machine.

    partial

    Indicates that either the configured SAP instances are being started on the virtual machine or Symantec ApplicationHA was unable to start one or more of the configured SAP instances.

    faulted

    Indicates that the configured SAP instances have unexpectedly stopped running.

  11. On the Component List tab, the Description box lists the following information for the configured SAP instances.

    SAP Application Server [Instance Name] is running 
    for SAP System [SAP SID]

    If the application status shows as not running, click Start Application to start the configured application on the machine.

  12. Click the Component Dependency tab.

    The component dependency graph that appears illustrates the dependencies between a selected component group (an application or a group of inter-related components) and its components for the configured application. The left pane displays component groups and/or configured applications. The right pane displays components of the selected component group or application

    For more information on viewing the status of a configured application and viewing the component dependency for a configured application, see the Symantec™ ApplicationHA User's Guide.

Note:

Use the Settings option to change the App.StartStopTimeout value to suit your environment. Increasing the App.StartStopTimeout value allows the SAP application to start or stop completely. For example, you can set App.StartStopTimeout to 300 seconds.