Note the following prerequisites for configuring application monitoring for SAP Web AS on a virtual machine:
Ensure that you have installed Symantec ApplicationHA (Console and guest components) in your VMware environment.
Ensure that VMware Tools is installed on the virtual machine. Install the version that is the similar to or later than that available with VMware ESX 4.1.
Ensure that you have installed VMware vSphere Client. The vSphere Client is used to configure and control application monitoring. You can also perform the application monitoring operations directly from a browser window using the following URL:
https://virtualmachineNameorIPaddress:5634/vcs/admin/ application_health.html?priv=ADMIN
Verify that the logged-on user has administrative privileges on the virtual machine where you want to configure application monitoring.
If you have configured a firewall, ensure that your firewall settings allow access to ports used by Symantec ApplicationHA installer, wizards, and services.