Before configuring application monitoring
Note the following prerequisites before configuring application monitoring for Exchange Server 2010 on a virtual machine:
Verify that you have installed Symantec ApplicationHA (console and guest components) in your VMware environment.
For information about installing Symantec ApplicationHA, refer to the Symantec™ ApplicationHA Installation and Upgrade Guide.
Verify that VMware Tools is installed on the virtual machine.
Install the version that is similar to or later than that available with VMware ESX 4.1.
Verify that you have installed VMware vSphere Client. The vSphere Client is used to configure and control application monitoring.
You can also perform the application monitoring operations directly from a browser window using the following URL:
Verify that Microsoft Exchange Server 2010 Mailbox Server role is installed and the databases that you want to monitor are created on the virtual machine.
If you have configured a firewall, ensure that your firewall settings allow access to ports used by Symantec ApplicationHA installer, wizard, and services.
For information about the ports that are used, refer to the Symantec™ ApplicationHA Installation and Upgrade Guide.
If you are configuring application monitoring in a disaster recovery environment, ensure that you are using the disaster recovery solution VMware vCenter Site Recovery Manager (SRM). For more information, refer to the Symantec™ ApplicationHA User's Guide.